BRIDGE Inclusive Marketing definitions for public review and comment

A NEW INDUSTRY PARADIGM: INCLUSIVE MARKETING

Definitions for public review

BACKGROUND:

Just as the early days of the internet and mobile required a shift in mindset before the dollars followed, the same is now true for Inclusive Marketing. Despite the proven business opportunity, widespread adoption has lagged.

Inclusive Media Planning is often siloed under Multicultural Marketing—fragmented, inconsistent, and misaligned with today's consumer landscape. The industry still lacks shared definitions, cohesive frameworks, attribution models, and equitable systems which has resulted in an inefficient ecosystem that stunts both growth and impact.

To unlock the next era of brand relevance and business performance, we must redefine the playing field. That starts with a unified set of industry definitions that blend Multicultural and General Market strategies into one modern, inclusive approach.

PROBLEM & OPPORTUNITY:

According to the Selig Center, there is over $6 trillion in buying power across Black, Hispanic, Asian, and Native American communities. The LGBTQIA+ community represents a $3.7 trillion market. Research shows that the impact of inclusion is 3X on par with pricing strategies. And companies like P&G have publicly stated that a well-executed inclusive marketing strategy can drive $500 million in growth—in year one.

Yet, despite these numbers, the systems to reach these audiences remain fragmented. Inconsistencies in terminology and approach continue to stall progress.

WHY NOW:

With DEI under political attack, the stakes are even higher. Companies are being forced to reassess their commitments—often without the clarity or consistency needed to move forward confidently. Without a shared set of definitions, brands risk pulling back, misstepping, or acting in ways that undermine both performance and purpose.

Definitions create alignment, reduce risk and vulnerabilities, and allow us to establish consistency to drive and measure results.

THE PROCESS:

BRIDGE convened a committee of leaders from over 50 companies across the marketing and media ecosystem—from trade groups to Fortune 500 brands. Together, we built this foundational framework: a set of definitions designed to unify our work and sharpen our impact.

These definitions are being introduced at BRIDGE25 and will be made available for industry-wide input—inviting all of us to take ownership of what comes next.

THE DEFINITIONS

Inclusive Market

The intentional representation of consumers across social groups, populations, ethnicities, cultures, abilities and identities to achieve a brand's full growth opportunity.

Inclusive Marketing

A strategic process where all marketing activities deliberately identify, deeply understand and authentically serve growth audience segments, existing and historically untapped, to reflect the community in which the organization operates and serves.

Inclusive Media

The strategic development of a holistic media plan with intentional investment against Inclusive Market with an express commitment to underrepresented - owned, operated and targeted - platforms in accordance with current legislation.

Inclusive Brand Safety & Suitability

The deliberate development of culturally relevant, brand-adjacent content strategies that are not offensive, harmful, or denigrating to people of different cultures, ethnicities, gender identities, and abilities but do not intentionally or unintentionally defund, marginalize or prejudice underserved communities and companies.

Inclusive Creative

The development of creative briefs, campaigns, content, and messaging, co-created by a diverse group of talent across agency, client, casting and production partners. This process intentionally integrates inclusive data, AI and technology - guided by cultural competency - to ensure authentic representation while proactively avoiding stereotypes.

Inclusive Media Platforms

Holistic and endemic platforms that prioritize equitable access across all backgrounds and abilities. These platforms deliver inclusive and authentic content, actively dismantle biases and barriers and maintain transparency in creator compensation, ensuring fair and equitable practices for all.

Under represented owned and operated media properties

A media platform/property that is at least 51% (majority) owned, led and actively operated by one or more individuals from a historically marginalized or underrepresented group, including those with a certified designation.

Inclusive Data Practices

Inclusive data refers to data that is intentionally collected, analyzed, and applied in ways that recognize, represent, and respect the full range of people's identities, abilities, experiences, and contexts. This includes demographic, psychographic, behavioral, and cultural information across lines of race, ethnicity, gender identity, sexual orientation, ability, age, geography, socioeconomic status, and more while adhering to strong consumer privacy principles and practices.


PUBLIC COMMENT

Please provide your feedback by May 31, 2025

GOING FORWARD:

Upon completion of the final definitions, BRIDGE will work with other trade groups in the marketing, advertising, media, tech, data, content and analytics fields to facilitate a universal use of these terms and definitions going forward. These definitions will also be used in the evaluation of company inclusivity maturity via tools like IMAX, and the recommended best practices companies can implement to improve their holistic inclusivity.

If you have any issues providing your input or have any questions, please contact us at [email protected]

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